Front desk upon check out was rude and unprofessional, she said she had to call the manager to “approve” the luggage storage. Then she is also the same person who “returned the call” to the guests room but was harassing guests and making a false accusation that the guest was “treating them not right” - she is such a drama queen.
訪客用戶
夫妻/情侶出遊
優質一室房
入住於2024年12月
5.0
超讚
評價於:2025年01月26日
헬스장도 있고 엄청 깨끗합니다. 역이랑도 가까워서 좋아요. 특히 직원들이 엄청 친절해서 기분이 좋았습니다~~~~
訪客用戶
夫妻/情侶出遊
經典大床房
入住於2023年12月
4.0
評價於:2024年01月06日
Spent 2 nights at the Mint House, the main experience is good, excluded one thing! 20231225 02:47AM NYC time, when we were resting in the room, the door was open suddenly without knocking, the lady, the receptionist (black skin) we met at the daytime, was standing at the gate with NFV card, attempting to enter the room. Not sure why she was at that place at that time without any request from guest!
ro4ch
好友出遊
一室房
入住於2023年06月
3.2
評價於:2023年06月18日
The cleanliness and comfort of this hotel raise significant concerns. During our room inspection upon check-in, we discovered someone's fake eyelash stuck to the wall and a stray strand of hair on the bedsheet. Clearly, the housekeeping was not performed meticulously. Furthermore, the air conditioning unit, situated right next to the bed, emitted loud noise and frequently switched between fan and cool modes, causing annoyance. The pillows provided were practically non-existent, being extremely flat and offering no support whatsoever. We also had to endure a constant beeping sound from the dishwasher, despite reporting it to the front desk and being assured that a technician would investigate—yet no one arrived. As a result, our rest was severely compromised. Adding to the inconvenience was, the room lacked a telephone, necessitating a 訂房網站 to the front desk for any needs. Additionally, essential toilet amenities were absent, except for shower gel, shampoo, conditioner, and a minuscule bottle of moisturizer. The absence of bedroom slippers was compounded by a dusty floor. It is perplexing how the hotel's website claims that "Mint House combines the classic comfort of home and the modern luxury of a hotel..." considering these circumstances. Furthermore, with the exception of one female staff member during check-out and Joshua, who works in the fitness area, the front desk staff were generally unapproachable.
Front desk upon check out was rude and unprofessional, she said she had to call the manager to “approve” the luggage storage. Then she is also the same person who “returned the call” to the guests room but was harassing guests and making a false accusation that the guest was “treating them not right” - she is such a drama queen.
訪客用戶
夫妻/情侶出遊 優質一室房
入住於2024年12月
5.0
超讚
評價於:2025年01月26日
헬스장도 있고 엄청 깨끗합니다. 역이랑도 가까워서 좋아요. 특히 직원들이 엄청 친절해서 기분이 좋았습니다~~~~
訪客用戶
夫妻/情侶出遊 經典大床房
入住於2023年12月
4.0
評價於:2024年01月06日
Spent 2 nights at the Mint House, the main experience is good, excluded one thing! 20231225 02:47AM NYC time, when we were resting in the room, the door was open suddenly without knocking, the lady, the receptionist (black skin) we met at the daytime, was standing at the gate with NFV card, attempting to enter the room. Not sure why she was at that place at that time without any request from guest!
ro4ch
好友出遊 一室房
入住於2023年06月
3.2
評價於:2023年06月18日
The cleanliness and comfort of this hotel raise significant concerns. During our room inspection upon check-in, we discovered someone's fake eyelash stuck to the wall and a stray strand of hair on the bedsheet. Clearly, the housekeeping was not performed meticulously. Furthermore, the air conditioning unit, situated right next to the bed, emitted loud noise and frequently switched between fan and cool modes, causing annoyance. The pillows provided were practically non-existent, being extremely flat and offering no support whatsoever. We also had to endure a constant beeping sound from the dishwasher, despite reporting it to the front desk and being assured that a technician would investigate—yet no one arrived. As a result, our rest was severely compromised. Adding to the inconvenience was, the room lacked a telephone, necessitating a 訂房網站 to the front desk for any needs. Additionally, essential toilet amenities were absent, except for shower gel, shampoo, conditioner, and a minuscule bottle of moisturizer. The absence of bedroom slippers was compounded by a dusty floor. It is perplexing how the hotel's website claims that "Mint House combines the classic comfort of home and the modern luxury of a hotel..." considering these circumstances. Furthermore, with the exception of one female staff member during check-out and Joshua, who works in the fitness area, the front desk staff were generally unapproachable.
訪客用戶
好友出遊
豪華一室房
入住於2023年09月
訪客用戶
商務出差
豪華一室房
入住於2024年02月
訪客用戶
家庭出遊
豪華一室房
入住於2023年07月
匿名用戶
家庭出遊
優質一室房
入住於2023年04月
bjgreat
好友出遊
優質一室房
入住於2025年02月
Primolls
夫妻/情侶出遊
優質一室房
入住於2023年02月
訪客用戶
其他
經典大床房
入住於2024年11月
訪客用戶
夫妻/情侶出遊
優質一室房
入住於2024年12月
訪客用戶
夫妻/情侶出遊
經典大床房
入住於2023年12月
ro4ch
好友出遊
一室房
入住於2023年06月
訪客用戶
好友出遊 豪華一室房
入住於2023年09月
訪客用戶
商務出差 豪華一室房
入住於2024年02月
訪客用戶
家庭出遊 豪華一室房
入住於2023年07月
匿名用戶
家庭出遊 優質一室房
入住於2023年04月
bjgreat
好友出遊 優質一室房
入住於2025年02月
Primolls
夫妻/情侶出遊 優質一室房
入住於2023年02月
訪客用戶
其他 經典大床房
入住於2024年11月
訪客用戶
夫妻/情侶出遊 優質一室房
入住於2024年12月
訪客用戶
夫妻/情侶出遊 經典大床房
入住於2023年12月
ro4ch
好友出遊 一室房
入住於2023年06月