Front desk upon check out was rude and unprofessional, she said she had to call the manager to “approve” the luggage storage. Then she is also the same person who “returned the call” to the guests room but was harassing guests and making a false accusation that the guest was “treating them not right” - she is such a drama queen.
匿名用戶
家庭出遊
優質一室房
入住於2025年09月
4.1
很好
評價於:2025年09月04日
服務挺好的。還有代客預約機場的服務。
訪客用戶
夫妻/情侶出遊
優質一室房
入住於2024年12月
5.0
超讚
評價於:2025年01月26日
헬스장도 있고 엄청 깨끗합니다. 역이랑도 가까워서 좋아요. 특히 직원들이 엄청 친절해서 기분이 좋았습니다~~~~
The cleanliness and comfort of this hotel raise significant concerns. During our room inspection upon check-in, we discovered someone's fake eyelash stuck to the wall and a stray strand of hair on the bedsheet. Clearly, the housekeeping was not performed meticulously. Furthermore, the air conditioning unit, situated right next to the bed, emitted loud noise and frequently switched between fan and cool modes, causing annoyance. The pillows provided were practically non-existent, being extremely flat and offering no support whatsoever. We also had to endure a constant beeping sound from the dishwasher, despite reporting it to the front desk and being assured that a technician would investigate—yet no one arrived. As a result, our rest was severely compromised. Adding to the inconvenience was, the room lacked a telephone, necessitating a 訂房網站 to the front desk for any needs. Additionally, essential toilet amenities were absent, except for shower gel, shampoo, conditioner, and a minuscule bottle of moisturizer. The absence of bedroom slippers was compounded by a dusty floor. It is perplexing how the hotel's website claims that "Mint House combines the classic comfort of home and the modern luxury of a hotel..." considering these circumstances. Furthermore, with the exception of one female staff member during check-out and Joshua, who works in the fitness area, the front desk staff were generally unapproachable.
訪客用戶
商務出差
優質一室房
入住於2023年11月
4.2
很好
評價於:2023年11月21日
Great spacious room. And it’s in an art deco building!
For toilet amenities, there are only limited provided in the room. You will need to call the reception to get if needed.
Since the place is more like a service apartment than hotel, there isn’t restaurants or room service. But few restaurants can be found at G/F
Front desk upon check out was rude and unprofessional, she said she had to call the manager to “approve” the luggage storage. Then she is also the same person who “returned the call” to the guests room but was harassing guests and making a false accusation that the guest was “treating them not right” - she is such a drama queen.
匿名用戶
家庭出遊 優質一室房
入住於2025年09月
4.1
很好
評價於:2025年09月04日
服務挺好的。還有代客預約機場的服務。
訪客用戶
夫妻/情侶出遊 優質一室房
入住於2024年12月
5.0
超讚
評價於:2025年01月26日
헬스장도 있고 엄청 깨끗합니다. 역이랑도 가까워서 좋아요. 특히 직원들이 엄청 친절해서 기분이 좋았습니다~~~~
The cleanliness and comfort of this hotel raise significant concerns. During our room inspection upon check-in, we discovered someone's fake eyelash stuck to the wall and a stray strand of hair on the bedsheet. Clearly, the housekeeping was not performed meticulously. Furthermore, the air conditioning unit, situated right next to the bed, emitted loud noise and frequently switched between fan and cool modes, causing annoyance. The pillows provided were practically non-existent, being extremely flat and offering no support whatsoever. We also had to endure a constant beeping sound from the dishwasher, despite reporting it to the front desk and being assured that a technician would investigate—yet no one arrived. As a result, our rest was severely compromised. Adding to the inconvenience was, the room lacked a telephone, necessitating a 訂房網站 to the front desk for any needs. Additionally, essential toilet amenities were absent, except for shower gel, shampoo, conditioner, and a minuscule bottle of moisturizer. The absence of bedroom slippers was compounded by a dusty floor. It is perplexing how the hotel's website claims that "Mint House combines the classic comfort of home and the modern luxury of a hotel..." considering these circumstances. Furthermore, with the exception of one female staff member during check-out and Joshua, who works in the fitness area, the front desk staff were generally unapproachable.
訪客用戶
商務出差 優質一室房
入住於2023年11月
4.2
很好
評價於:2023年11月21日
Great spacious room. And it’s in an art deco building!
For toilet amenities, there are only limited provided in the room. You will need to call the reception to get if needed.
Since the place is more like a service apartment than hotel, there isn’t restaurants or room service. But few restaurants can be found at G/F
5935****
家庭出遊
豪華一室房
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商務出差
經典大床房
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zalis
其他
經典大床房
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入住於2025年09月
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好友出遊
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_WeChat223122****
家庭出遊
豪華一室房
入住於2023年07月
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家庭出遊 豪華一室房
入住於2025年08月
Sherry Tsai
商務出差 經典大床房
入住於2025年07月
zalis
其他 經典大床房
入住於2024年11月
匿名用戶
家庭出遊 優質一室房
入住於2025年09月
訪客用戶
夫妻/情侶出遊 優質一室房
入住於2024年12月
1360160****
好友出遊 豪華一室房
入住於2023年09月
M419142****
商務出差 豪華一室房
入住於2024年02月
ro4ch
好友出遊 一室房
入住於2023年06月
訪客用戶
商務出差 優質一室房
入住於2023年11月
_WeChat223122****
家庭出遊 豪華一室房
入住於2023年07月